Solidarity
Sign In / Sign Up
Help
Browse the topics and open the guidance you need.
Topics

Performance Details Page

This topic explains Performance Details.

Purpose

This page shows a member's provider and requestor performance summary, ratings, and recent session feedback.

Comments sections

  • Comments Received As Provider (last 6 months): shows completed sessions where requestors left a rating or written comment.
  • Comments Received As Requestor (last 6 months): shows completed sessions where providers left a rating or written comment.
  • Comments Received As Provider is visible only when you are this user or you have requested at least one service from this user.
  • Comments Received As Requestor is visible only when you are this user or this user has requested at least one service from you.
  • Both sections are always visible on the page.
  • If you do not have access to a section yet, the page shows a clear message explaining why comments are not available to you.
  • If you do have access but there are no matching entries, the page shows the standard "No comments found" message for that section.

Access rules

  • You must be authenticated.
  • The user_id query parameter is required.
  • The page is for paid users.

Refresh

Use the Refresh button whenever you want to pull the latest data immediately.