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Sessions I Receive

This page is your dashboard for managing all the sessions you receive from other members. It helps you keep track of your scheduled, ongoing, and completed sessions.

Filtering Your Sessions

You can use the filters to organize and find specific sessions:

  • Service: View sessions for a particular service you are receiving, or for all of them. The service options are based on the selected state and period.
  • State: Filter sessions by their status, such as "Scheduled," "Started," "Completed," "Cancelled by Requestor," "Cancelled by Provider," or "Cancelled (provider unavailable)."
  • Period: See sessions from the last 1, 3, or 6 months, or from specific years starting at the current year and going back to 2026.

Changing a filter immediately reloads the visible list using the selected filters. The Filter button runs the same filtered reload explicitly, while the Refresh button clears the page cache for the current view and reloads the latest server data.

Understanding the Session List

Each row in the list provides a summary of a session you are receiving:

  • Service: The title of the service for the session.
  • Provider: The name of the member providing the service.
  • Start / End: The scheduled date and time for the session.
  • Duration: The length of the session in hours.
  • State: The current status of the session (e.g., "Scheduled," "Completed").

Available Actions

As a requestor, you have several actions available for each session, depending on its status:

  • Display: View the full details of the session.
  • View Request: See the original service request that led to this session.
  • Messages: Open the conversation thread with the provider. The link is always visible, even after a session is cancelled or completed, so you can review the conversation history.
  • Rate: After a session is "Completed," you can rate the provider and provide feedback.
  • Cancel: You can cancel a "Scheduled" session if necessary. Be aware that cancelling a session within 24 hours of its start time will result in a 0.25-hour deduction from your balance, which will be transferred to the provider.
  • Report Absence: If the provider does not show up for a "Started" session, you can report their absence between 10 and 15 minutes after the session's start time. If the provider is confirmed to be absent, 0.25 hours will be transferred from their balance to yours as a compensation.

You can only send new messages while the session is "Scheduled" or "Started". Once the session is closed, the thread remains visible for history but becomes read-only.

If the provider loses membership access while your session is still scheduled or started, Solidarity closes that session automatically as Cancelled (provider unavailable). This automatic closure does not apply the normal 0.25-hour late-cancel transfer.

Emails related to received sessions

  • When a request becomes an accepted session, both provider and requestor receive session-created emails.
  • If a scheduled session is cancelled, both sides receive cancellation emails.
  • When a session starts, Solidarity can send the requestor a session-start email that also explains the provider-absence reporting path.
  • When the session completes, both sides receive completion emails.
  • If the provider rates you after completion, you receive a rating email.
  • If the provider account is cancelled and that forces the session to be cancelled, the requestor receives a cancellation email and the session state becomes "Cancelled (provider unavailable)".
  • If your own account is cancelled and that closes a scheduled or started session, the session state becomes "Cancelled by Requestor", both sides receive cancellation emails, and no late-cancellation fee transfer is applied for this account-cancellation path.

Time zone guidance

Dates and times shown on these member pages follow your saved profile time zone. Session emails that include a session date or time also use the recipient's saved profile time zone.

If you travel and want to use Solidarity in a new place, update your profile time zone first on Profile Edit so your schedules and read-only displays match that local time.